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Embassy Suites Brea

About Embassy Suites Brea

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900 E. Birch Street, Brea, CA 92821

Recent reviews

4.3
out of 5.0
Customers have rated this business as outstanding in the following areas:
Ana Cuarenta

Ana Cuarenta

5

Our family stayed here for a week, it was fantastic. The staff was wonderful! From the front desk, morning cooks, to the bartenders everyone was great. I wish I would’ve gotten their names! Rooms could use an upgrade but the lobby, gym, and pool area were wonderful!! Pool seemed to be heated which was a plus, and the hot tub was huge. When visiting California again we’d definitely consider staying here again!! — Stopped by for another week stay late October, I must say the majority of the staff continues to be amazing. Front desk could use more friendly faces. Still continue to believe that the rooms can use a major upgrade, our thermostats in both of our stays were a pain. We were unable to keep it at a comfortable temperature. And the hot tub was extremely dirty this time around. I’d love to book here again but I don’t know if I will.

Amy C

Amy C

5

Pros- location, nice rooms, clean, eggscellent breakfast and bartender is great. Cons- microwave is literally on the floor. Not easy to use without physical issues so wouldn't be good if there was any impairment.

Carllie Akins

Carllie Akins

3

Staff is accommodating and the location is great but this place needs some serious renovations. The rooms need updated cleaning supplies because they still smell like urine and dogs after cleaning. Rust in the bathrooms and showers. You can tell this hotel has been here for a while and it looks like nothing has changed in the past decade.

Elizabeth Mendoza- Sanchez

Elizabeth Mendoza- Sanchez

3

The room upon our arrival was not clean. There was a urine stain near the toilet and the sink also didn’t look clean. I expected more cleanliness based on reviews and pictures. However, I will say we were very pleased with the breakfast service. The very kind and attentive woman at the omelette station was amazing. The food selection is also great during their complementary breakfast.

Caroline Chen

Caroline Chen

2

Location and services are great. Room is spacious but dated and needs a lot upgrade: bathroom tub, shower, and toilet are really bad, dirty looking even with extended cleaning effort. Heater/AC did not work properly. We will wait and see later after the engineer services. The water came out black when we checked in. It got clear after leave it running but not really colorless. Unfortunately the rooms were all paid for and do not know whether other rooms would have different or same issues if I requested room change.

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