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Luxe Derm & Aesthetics

About Luxe Derm & Aesthetics

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Map

38920 Trade Center Drive, Palmdale, CA 93551
Lunes
8:30 AM – 5:30 PM
Martes
8:30 AM – 5:30 PM
Miercoles
8:30 AM – 5:30 PM
Jueves
8:30 AM – 5:30 PM
Viernes
8:30 AM – 5:30 PM
Sabado
cerrada
Domingo
cerrada

Recent reviews

4.8
out of 5.0
Customers have rated this business as outstanding in the following areas:
Affordability
Knowledgeability
Support
Communication
Cleanliness
Professionalism
georgina

georgina

5

I’ve had experiences with both Nurse Kayla and Nurse Jessica, both are amazing providers. Specifically with Jessica, I felt safe and comfortable. She talked to me and informed me of my procedures, costs, after care, answered my questions, and disclaimed everything I had to know. I took her advice and could not be any more happier with my results. All the staff are professionals and provide realistic expectations and provide professional care.

Mubeena Salaam

Mubeena Salaam

5

Kayla always does an amazing job by making the environment comfortable, safely and swiftly performing the laser treatment, and answering all my questions patiently. From the first day itself I was assured of her expertise. I was hesitant on getting my laser hair removal done at first given my skin color, my health condition and previous experience in another country, but, Kayla put me at ease and now I am so glad I got it done. I saw amazing results within the first 3 treatments already! I highly recommend this place for all laser hair removal needs.

Myra Evans

Myra Evans

5

This facility is an incredible business with great work ethic. They go beyond what they’re duties to help you in anyway they can. They have excellent customer service and every time I go for self care I always feel amazing. If you want to impress someone with a gift… this is the place to go!

Josiah Allen

Josiah Allen

5

The moment I stepped into Luxe Derm, it was as if I had embarked on an extraordinary journey towards skincare excellence. My previous experiences with laser hair removal specialists were unsatisfactory, leading me to seek a change. This switch, although daunting, led me to Luxe Derm and I can now assertively say, it was a decision well-made. Upon my arrival at Luxe Derm, I was embraced by a serene and inviting ambiance. The harmonious team of professionals exuded a warmth that was comforting, assuring me that I was in capable hands. Their commitment to providing a premium service experience was palpable from the outset. The real magic, however, unfolded during my interactions with the laser hair removal specialist. Her expertise, underpinned by a deep understanding of my specific hair removal needs, was nothing short of inspiring. Her knowledge, combined with a personalized approach to the treatment plan, gave me an overwhelming sense of reassurance. Her patient explanations prior to commencing the procedure were particularly commendable. Recognizing that laser hair removal is a complex process requiring pinpoint accuracy and a nuanced understanding, her proficiency was indeed impressive. Her ability to explain each step, ensuring I was comfortable and well-informed, was a testament to her professional acumen. Observing her at work was a spectacle in itself - every move was deliberate, each step was systematic, reflecting an unwavering concentration. It was clear that she was not just treating laser hair removal as a mere procedure, but as an art, with my skin as the canvas she was meticulously working on. The results were phenomenal. Her mastery in laser hair removal resulted in skin that was smooth, rejuvenated, and naturally radiant. The reflection that smiled back at me in the mirror was not just devoid of unwanted hair, but exuded a newfound confidence, a youthful glow that I thought I had lost. In conclusion, Luxe Derm exceeded all my expectations and more. I am not just another satisfied customer, but a transformed advocate of their incredible services. The laser hair removal specialist's skill, coupled with the supportive staff, and the overall luxurious experience, have won my trust and loyalty. I am elated to call myself part of the Luxe Derm family and I look forward to my future visits, secure in the knowledge that my skincare is in the best hands in the business.

mushroomqueen99

mushroomqueen99

1

BEWARE of these SCAMMERS! They do not care about the client at all and only want your money. Do yourself a favor and find any other clinic. They essentially STOLE $50 from me. I wish I had read and listened to their low star reviews before I booked an appointment with them. Not once did they inform me that I had to wait 6 weeks from electrolysis before booking me for a laser appointment. I got to my appointment and they immediately turned me away saying they have a 6 week policy without even an acknowledgement or apology for their lack of communication, and still kept the $50 charge! No email, call, voicemail, text or any communication was given by any employee beforehand about this policy, one that is apparently unique to them. I would have been more than happy to wait 6 weeks and have multiple sessions with this business had their customer service not been so atrocious. My time was completely wasted, I asked for a refund and their completely noncompassionate manager Laura tried to blame me for wasting the employees' time?? When it is their job to inform their clients so appointments aren't booked for them for no reason. The manager might actually respond to this and say that she offered me a $50 credit to go towards another overpriced treatment. Why on Earth would I go on and give *more* money to a slimey business that already wronged me? Any half-decent business would have had no problem to admit their mistake and simply offer the refund, and then I more than likely would have actually even forgiven and gone back, instead Laura argued with me for like 40 minutes, absolutely refused a refund, and lost a customer.

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